Uninstall Cisco Web Security Mac
'Cisco Webex' email scam removal guide
- Uninstall And Reinstall Cisco Anyconnect
- Uninstall Cisco Video Player
- Manually Uninstall Cisco Anyconnect Client
What is the 'Cisco Webex' scam email?
Uninstalling Web Security from AnyConnect for Mac. By Manny Fernandez. You ever had that annoying Web Security pop up using AnyConnect? Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.
'Cisco Webex' is an email phishing scam. These messages claim to be official mail from the Cisco Webex Team, stating that issues have been detected with recipients' Webex Mettings SSL certificates. Therefore, their accounts must apparently be verified. Cisco Webex is a legitimate company, developing web conferencing and videoconferencing software. While the scam emails closely mimic the graphic design and formatting of genuine Cisco Webex Team messages, they are bogus. If recipients attempt to log-in via the link presented in the fake email (to rectify the nonexistent problems), they are redirected to a phishing website, which appears identical to the legitimate Webex Meetings log-in page. Note that there has been an increase in scams/infections targeting Cisco Webex services/products.
The scam emails entitled 'Important: Webex Mettings SSL certificate error. Verify your account.' are virtually identical to legitimate SSL certificate error notifications sent by Cisco Webex. The message content is virtually identical to the genuine email and begins by alerting the recipient that, if they have already installed a certificate, importing a new one will rewrite the original. The message goes on to state that the user cannot start or join meetings, as the system cannot validate the security certificate of their Webex site. This type of error can occur due to inability to access the digital signature site. This can be caused by the user's firewall restricting external access to a revocation server or due to a network connectivity issue. Therefore, the recipient's account has apparently been blocked by their site administrator and they need to verify this to regain access. The email urges the user to log-in and unlock the account. These scam emails are in no way connected to the legitimate Cisco Webex company and the link presented in these messages redirects to a phishing website. The fake web page mimics the appearance of the official Webex Meetings log-in page and even the URL closely resembles it, however, rather than accessing their accounts through the site, users unintentionally expose their Webex account log-ins and passwords to the scammers responsible. If attempts to access an account through the phishing website have already been made, you are strongly advised to immediately change the password. Furthermore, you are advised to contact the genuine Cisco Webex support team to find a solution.
| Name | Cisco Webex Email Scam |
| Threat Type | Phishing, Scam, Social Engineering, Fraud. |
| Fake Claim | Emails notifies of a Webex Mettings SSL certificate error and urges recipients to verify their accounts. |
| Disguise | Emails are disguised as official mail from Cisco Webex. |
| Related Domains | app-login-webex[.]com |
| Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
| Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
| Damage | Loss of sensitive private information, monetary loss, identity theft. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes. |
Deceptive/Scam emails are distributed via spam campaigns. This term defines a large scale operation, during which such messages are sent by the thousand. The messages are typically presented as 'official', 'urgent', 'important' or otherwise 'priority' mail. These emails might even be disguised as 'legitimate' notifications, alerts, etc. from genuine institutions organizations, companies, service providers and so on. 'Microsoft Email Scam', 'COVID-19 Cases Surpassed 300,000', 'Google Ad Grant' and 'ProtonMail Email Scam' are some examples of phishing spam campaigns, however, other schemes are common as well. For example, those attempting to trick recipients into making monetary transactions (e.g. paying ransoms, fake fees, making donations for nonexistent causes, etc.). Spam campaigns are also used to proliferate Trojans, ransomware and other malware.
How do spam campaigns infect computers?
System are infected through dangerous files distributed via spam campaigns. These files can be attached to the emails or, alternatively, the messages can contain download links of infectious content or links to malicious websites. Infectious files can be in various formats, such as archives (RAR, ZIP, etc.), executables (.exe, .run, etc.), Microsoft Office and PDF documents, JavaScript files, and so on. When they are opened, the infection process is triggered. I.e., the files begin downloading/installing malware. For example, once opened, Microsoft Office docs ask users to enable macro commands (i.e., to enable editing/content). If macros are enabled, the infection starts, however, this process begins automatically when a malicious document is opened in Microsoft Office versions released prior to 2010.
How to avoid installation of malware
To avoid system infections originating from spam campaigns, do not open suspicious or irrelevant emails, especially those with any attachments or links found in within dubious mail, as this can result in a malware infection. Additionally, you are advised to use Microsoft Office versions released after 2010. The newer versions have 'Protected View' mode, which prevents macro commands from being executed immediately after the document is opened. Malicious content is also distributed through untrusted download channels (unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders), illegal activation ('cracking') tools and fake updaters. Therefore, it is important to use official/verified download sources, and activate and update products with tools/functions provided by legitimate developers. To protect system health and user safety, it is crucial to have reputable anti-virus/anti-spyware installed. This software must be kept up to date, used to run regular system scans and to remove all detected/potential threats. If you have already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the 'Cisco Webex Email Scam' email message:
Subject: Important: Webex Mettings SSL certificate error. Verify your account.
Important note: If you already have a certificate installed, the system warns you that importing a new certificate will overwrite it.
- Private Key
- Certificate matched to the Private Key
- Intermediate/Chain Cert
You cannot start or join meetings because we cannot validate the security certificate of your Webex site. This error can occur because we cannot access the digital signature site, your firewall has blocked external access to a revocation server, or is a problem connecting to the network.
Verify your Account. Your account is blocked by your site administrator.
Log in sign in and unlock your account.
Delivering the power of collaboration
Cisco WebEx Team
Screenshot of the fake Webex Meetings log-in page used to steal account credentials:
Instant automatic malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD MalwarebytesBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.
Quick menu:
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. Serialkeyweb. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in 'Safe Mode with Networking':
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened 'General PC Settings' window, select Advanced startup. Click the 'Restart now' button. Your computer will now restart into the 'Advanced Startup options menu'. Click the 'Troubleshoot' button, and then click the 'Advanced options' button. In the advanced option screen, click 'Startup settings'. Click the 'Restart' button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in 'Safe Mode with Networking':
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click 'Restart' while holding 'Shift' button on your keyboard. In the 'choose an option' window click on the 'Troubleshoot', next select 'Advanced options'. In the advanced options menu select 'Startup Settings' and click on the 'Restart' button. In the following window you should click the 'F5' button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in 'Safe Mode with Networking':
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options. After this procedure, click the 'Refresh' icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose 'Delete'.
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.
Unlike the software developed for Windows system, most of the applications installed in Mac OS X generally can be removed with relative ease. Cisco VPN Client is a third party application that provides additional functionality to OS X system and enjoys a popularity among Mac users. However, instead of installing it by dragging its icon to the Application folder, uninstalling Cisco VPN Client may need you to do more than a simple drag-and-drop to the Trash.
Download Mac App RemoverWhen installed, Cisco VPN Client creates files in several locations. Generally, its additional files, such as preference files and application support files, still remains on the hard drive after you delete Cisco VPN Client from the Application folder, in case that the next time you decide to reinstall it, the settings of this program still be kept. But if you are trying to uninstall Cisco VPN Client in full and free up your disk space, removing all its components is highly necessary. Continue reading this article to learn about the proper methods for uninstalling Cisco VPN Client.
Manually uninstall Cisco VPN Client step by step:
Most applications in Mac OS X are bundles that contain all, or at least most, of the files needed to run the application, that is to say, they are self-contained. Thus, different from the program uninstall method of using the control panel in Windows, Mac users can easily drag any unwanted application to the Trash and then the removal process is started. Despite that, you should also be aware that removing an unbundled application by moving it into the Trash leave behind some of its components on your Mac. To fully get rid of Cisco VPN Client from your Mac, you can manually follow these steps:
1. Terminate Cisco VPN Client process(es) via Activity Monitor
Before uninstalling Cisco VPN Client, you’d better quit this application and end all its processes. If Cisco VPN Client is frozen, you can press Cmd +Opt + Esc, select Cisco VPN Client in the pop-up windows and click Force Quit to quit this program (this shortcut for force quit works for the application that appears but not for its hidden processes).
Open Activity Monitor in the Utilities folder in Launchpad, and select All Processes on the drop-down menu at the top of the window. Select the process(es) associated with Cisco VPN Client in the list, click Quit Process icon in the left corner of the window, and click Quit in the pop-up dialog box (if that doesn’t work, then try Force Quit).
2. Delete Cisco VPN Client application using the Trash
First of all, make sure to log into your Mac with an administrator account, or you will be asked for a password when you try to delete something.
Open the Applications folder in the Finder (if it doesn’t appear in the sidebar, go to the Menu Bar, open the “Go” menu, and select Applications in the list), search for Cisco VPN Client application by typing its name in the search field, and then drag it to the Trash (in the dock) to begin the uninstall process. Alternatively you can also click on the Cisco VPN Client icon/folder and move it to the Trash by pressing Cmd + Del or choosing the File and Move to Trash commands.
For the applications that are installed from the App Store, you can simply go to the Launchpad, search for the application, click and hold its icon with your mouse button (or hold down the Option key), then the icon will wiggle and show the “X” in its left upper corner. Click the “X” and click Delete in the confirmation dialog.
Download Mac App Remover3. Remove all components related to Cisco VPN Client in Finder
Though Cisco VPN Client has been deleted to the Trash, its lingering files, logs, caches and other miscellaneous contents may stay on the hard disk. For complete removal of Cisco VPN Client, you can manually detect and clean out all components associated with this application. You can search for the relevant names using Spotlight. Those preference files of Cisco VPN Client can be found in the Preferences folder within your user’s library folder (~/Library/Preferences) or the system-wide Library located at the root of the system volume (/Library/Preferences/), while the support files are located in '~/Library/Application Support/' or '/Library/Application Support/'.
Open the Finder, go to the Menu Bar, open the “Go” menu, select the entry: Go to Folder.. and then enter the path of the Application Support folder:~/Library
Search for any files or folders with the program’s name or developer’s name in the ~/Library/Preferences/, ~/Library/Application Support/ and ~/Library/Caches/ folders. Right click on those items and click Move to Trash to delete them.
Meanwhile, search for the following locations to delete associated items:
- /Library/Preferences/
- /Library/Application Support/
- /Library/Caches/
Besides, there may be some kernel extensions or hidden files that are not obvious to find. In that case, you can do a Google search about the components for Cisco VPN Client. Usually kernel extensions are located in in /System/Library/Extensions and end with the extension .kext, while hidden files are mostly located in your home folder. You can use Terminal (inside Applications/Utilities) to list the contents of the directory in question and delete the offending item.
4. Empty the Trash to fully remove Cisco VPN Client
If you are determined to delete Cisco VPN Client permanently, the last thing you need to do is emptying the Trash. To completely empty your trash can, you can right click on the Trash in the dock and choose Empty Trash, or simply choose Empty Trash under the Finder menu (Notice: you can not undo this act, so make sure that you haven’t mistakenly deleted anything before doing this act. If you change your mind, before emptying the Trash, you can right click on the items in the Trash and choose Put Back in the list). In case you cannot empty the Trash, reboot your Mac.
Download Mac App RemoverTips for the app with default uninstall utility:
You may not notice that, there are a few of Mac applications that come with dedicated uninstallation programs. Though the method mentioned above can solve the most app uninstall problems, you can still go for its installation disk or the application folder or package to check if the app has its own uninstaller first. If so, just run such an app and follow the prompts to uninstall properly. After that, search for related files to make sure if the app and its additional files are fully deleted from your Mac.
Automatically uninstall Cisco VPN Client with MacRemover (recommended):
No doubt that uninstalling programs in Mac system has been much simpler than in Windows system. But it still may seem a little tedious and time-consuming for those OS X beginners to manually remove Cisco VPN Client and totally clean out all its remnants. Why not try an easier and faster way to thoroughly remove it?
If you intend to save your time and energy in uninstalling Cisco VPN Client, or you encounter some specific problems in deleting it to the Trash, or even you are not sure which files or folders belong to Cisco VPN Client, you can turn to a professional third-party uninstaller to resolve troubles. Here MacRemover is recommended for you to accomplish Cisco VPN Client uninstall within three simple steps. MacRemover is a lite but powerful uninstaller utility that helps you thoroughly remove unwanted, corrupted or incompatible apps from your Mac. Now let’s see how it works to complete Cisco VPN Client removal task.
1. Download MacRemover and install it by dragging its icon to the application folder.
2. Launch MacRemover in the dock or Launchpad, select Cisco VPN Client appearing on the interface, and click Run Analysis button to proceed.
3. Review Cisco VPN Client files or folders, click Complete Uninstall button and then click Yes in the pup-up dialog box to confirm Cisco VPN Client removal.
Uninstall And Reinstall Cisco Anyconnect
The whole uninstall process may takes even less than one minute to finish, and then all items associated with Cisco VPN Client has been successfully removed from your Mac!
Uninstall Cisco Video Player
Benefits of using MacRemover:
MacRemover has a friendly and simply interface and even the first-time users can easily operate any unwanted program uninstallation. With its unique Smart Analytic System, MacRemover is capable of quickly locating every associated components of Cisco VPN Client and safely deleting them within a few clicks. Thoroughly uninstalling Cisco VPN Client from your mac with MacRemover becomes incredibly straightforward and speedy, right? You don’t need to check the Library or manually remove its additional files. Actually, all you need to do is a select-and-delete move. As MacRemover comes in handy to all those who want to get rid of any unwanted programs without any hassle, you’re welcome to download it and enjoy the excellent user experience right now!
This article provides you two methods (both manually and automatically) to properly and quickly uninstall Cisco VPN Client, and either of them works for most of the apps on your Mac. If you confront any difficulty in uninstalling any unwanted application/software, don’t hesitate to apply this automatic tool and resolve your troubles.